Water Leaks . . .



Water leaks are of two types. The water meter is usually where the responsibility for repair is divided. Any repair on the customer side of the meter is the customer’s responsibility, and repair on the system side of the meter is the Water Department’s responsibility.


Customer Leaks … DRIP … DRIP … DRIP…

It is not uncommon for customers to have a leak in their plumbing. When that happens, they may see a high water bill. It doesn't take a very big leak to lose a lot of water. For example, a 1/16” hole in a pipe can lose approximately 25,000 gallons of water in a month. The Water Department employees may notice a change in a customer's usage pattern. When this happens, they try to notify the resident to avoid the unnecessary expense of wasted water because of a leak. Our employees do not always catch these variations in the field..

Beyond those dripping faucets, the most common leaks in a customer’s plumbing are a leaking toilet or water heater relief valve. The primary culprit is the flapper valve in the toilet tank which can fail and allow water to trickle continuously into the bowl and down the drain. The tank fill valve may not be completely shutting off and causing the tank to overfill and water to run into the bowl via the overflow standpipe. If you suspect a leak in the toilet but can not see it, you can do a simple test to determine if there is a problem. Add enough food coloring to the water in the toilet tank to color all the water in the tank. Then wait five minutes and check the toilet bowl, if the water in the bowl has changed color you have a leak. Replace the defective parts and if necessary test again.

Checking the pressure relief valve on your water heater is much easier. Inspect the open end of the tube that extends to a point near the floor for any signs of water. If the pipe is dripping, the relief valve should likely be replaced.

There is another common customer leak that is more difficult to locate. This leak occurs where the customer service line enters the house foundation wall and is caused by settlement of the backfill pinching the service line against the concrete foundation. This leak is obvious when the water flows into the basement. It is much harder to locate if the water is flowing into a crawl space or into the foundation drain. A customer can check for a leak in the service line by shutting off the main valve where the water service enters the house, then read the water meter wait five minutes and read the meter again. If there has been a change in the meter register during those five minutes there is a leak in the service line. If you have any questions, please call the water office.

If you have experienced a large leak, please contact our office. The office has a set formula which can allow them to determine an adjustment for your bill. Please be advised that this adjustment is only available once every 12 months, so prevention and early discovery is your best line of defense. See the Water Department Policies, Rules, and Standards on this web site for details on the rules for adjustment.

System Leaks

If you see any sign of a water system leak as you travel throughout Muskingum County, please contact our office. In the interest of being good stewards of the natural resources we have all been given, we all need to prevent waste when and where we can.

In today's economy, no one can afford to, or wants to, spend more money than they have to. Damage to any Muskingum County Water Department property costs all of our customers. Not only that, but with the added emphasis on homeland security it is in all of our best interests to be aware of the things going on around us. For that reason, we would like to ask our customers to report any vandalism or suspicious activities around any Muskingum County Water facility. You can contact our business office at 740-453-0678, or the Sheriff's office if you notice anything that might be suspicious.